Gladia

Introduction to Gladia

Gladia is an advanced AI-powered platform specializing in real-time and asynchronous audio transcription, translation, and audio intelligence. Designed to seamlessly integrate with existing tech stacks, Gladia offers a robust API that transforms unstructured audio data into structured, actionable insights. Whether you’re developing a virtual meeting assistant, enhancing customer support interactions, or creating content for a global audience, Gladia provides the tools to unlock the full potential of your audio data.

Key Features of Gladia

• Real-Time Transcription: Achieve industry-leading accuracy and speed with latency under 300 milliseconds, enabling live transcription for applications like customer support and sales assistance.
• Asynchronous Transcription: Process large volumes of audio data efficiently with batch transcription capabilities, ideal for scenarios like content creation and media editing.
• Multilingual Support: Transcribe and translate audio in over 100 languages, including support for accents and dialects, ensuring global accessibility.
• Speaker Diarization: Automatically distinguish between different speakers in an audio file, enhancing the clarity and usability of transcripts.
• Code-Switching: Handle conversations where multiple languages are spoken interchangeably, providing accurate transcriptions without manual intervention.
• Word-Level Timestamps: Obtain precise timestamps for each word, facilitating the creation of subtitles and detailed analysis of audio content.
• Audio Intelligence Add-Ons: Enhance transcripts with features like summarization, sentiment analysis, and named entity recognition to extract deeper insights from audio data.
• Custom Vocabulary: Incorporate industry-specific terminology into transcriptions to ensure accuracy in specialized fields.
• Data Security and Compliance: Adhere to stringent data protection regulations, including GDPR and HIPAA, ensuring the security and privacy of your audio data.

How to Use Gladia

1. Sign Up: Create an account at app.gladia.io to access the platform.
2. Obtain API Key: After logging in, navigate to the Account section to retrieve your API key, which is required for authentication.
3. Choose Transcription Mode: Decide between real-time or asynchronous transcription based on your application’s needs.
4. Upload Audio: Provide the audio file or stream URL you wish to transcribe.
5. Configure Settings: Select desired features such as speaker diarization, code-switching, or audio intelligence add-ons.
6. Initiate Transcription: Submit the audio for processing and receive the transcription in your preferred format (e.g., plain text, SRT, VTT, JSON).
7. Integrate Insights: Utilize the transcriptions and insights within your application to enhance user experience and functionality.

Pricing Plans

Gladia offers flexible pricing options to accommodate various user needs:

• Free Plan: Ideal for developers, early-stage startups, and individual users, this plan includes 10 hours of transcription per month at no cost.
• Pro Plan: Priced at $0.612 per hour for asynchronous transcription and $0.144 per hour for live transcription, this plan is designed for scaling digital companies.
• Enterprise Plan: Tailored to the needs of modern enterprises, this custom plan offers features like dedicated support, custom data retention, and on-premise hosting options. Pricing is available upon request.

All plans are transparent with no setup fees or hidden costs. Billing options include pay-as-you-go and subscription-based models, with monthly and annual payment options available. Payments are processed securely through Stripe, accepting major credit cards such as Visa and Mastercard. Alternative payment methods, including bank transfers and invoicing, are available for enterprise-level plans.

Frequently Asked Questions

• Can I try Gladia for free? Yes, the Free Plan offers 10 hours of transcription per month at no cost, allowing you to test the service.
• What languages does Gladia support? Gladia supports transcription and translation in over 100 languages, including various accents and dialects.
• Is my data secure with Gladia? Yes, Gladia ensures 100% data safety and complies with EU and US privacy regulations, including GDPR and HIPAA.
• Can I integrate Gladia with my existing tech stack? Absolutely. Gladia’s API is compatible with all standard telephony protocols and integrates seamlessly with any tech stack.
• How can I get started with Gladia? Sign up at app.gladia.io to create an account, obtain your API key, and begin using the platform.