Deeto

Introduction to Deeto

Deeto is an AI-powered customer marketing platform designed to transform satisfied customers into active advocates. By streamlining the process of collecting and sharing authentic customer experiences, Deeto enables businesses to leverage user-generated content (UGC) to enhance marketing efforts, accelerate sales cycles, and improve customer retention. The platform integrates seamlessly with existing tools like Salesforce and HubSpot, ensuring a smooth workflow for teams across marketing, sales, and customer success.

Key Features

• AI-Driven Content Generation: Deeto utilizes generative AI to automatically create compelling case studies, testimonials, and reviews from customer feedback, saving time and resources in content creation.
• Smart Matching: The platform intelligently matches prospects with relevant customer references, facilitating personalized and impactful conversations that drive conversions.
• Live Sharing Capabilities: Deeto allows businesses to host live sessions where prospects can interact with satisfied customers in real-time, building trust and credibility.
• Referral & Affiliation Programs: The platform supports referral programs that incentivize customers to share their positive experiences, expanding the reach of marketing efforts.
• ROI Tracking: Deeto provides analytics to measure the impact of customer advocacy on lead generation, sales cycles, and overall business growth.

How to Use Deeto

Getting started with Deeto is straightforward:

1. Invite Customers: Use Deeto’s platform to invite satisfied customers to join your advocacy program. Invitations can be sent via email or through integrations with CRM systems.
2. Collect Content: Encourage customers to share their experiences through various formats, including written testimonials, video reviews, and case studies. Deeto’s AI tools assist in generating and refining this content.
3. Share with Prospects: Utilize Deeto’s smart-matching feature to connect prospects with relevant customer references. Share personalized content through emails, landing pages, or live sessions.
4. Monitor Impact: Use Deeto’s analytics dashboard to track the effectiveness of advocacy efforts, including engagement rates, conversion metrics, and ROI.

Pricing

Deeto’s pricing model is seat-based, meaning businesses pay based on the number of internal users accessing the platform. This flexible approach allows companies to scale their usage according to team size and needs. For detailed pricing information and to tailor a plan that fits your organization’s requirements, it’s recommended to contact Deeto directly or request a demo through their website.

Frequently Asked Questions (FAQ)

• Can I customize the look and feel of the content? Yes, Deeto allows customization of brand colors and themes across various parts of the platform, including reference onboarding, self-registration landing pages, invite emails, referral campaigns, and the social proof widget.
• How do I invite multiple references at once? Deeto offers several methods to invite multiple references simultaneously, such as sharing a list of potential references with your dedicated customer success manager or utilizing the platform’s automation features.
• Can I change the prompts and questions added during onboarding? Absolutely. If you wish to modify any prompts or questions, you can contact Deeto’s support team to make the necessary adjustments.
• What support options are available? Deeto provides comprehensive support through various channels, including Slack, email, and in-platform chat. The team is committed to assisting users every step of the way.
• How long does the reference onboarding process take? On average, the reference onboarding process takes around eight minutes, covering aspects like quotes, reviews, user stories, and video testimonials.