Chatwork

Introduction to Chatwork

Chatwork is a business communication platform developed by kubell Co., Ltd. (formerly Chatwork Co., Ltd.), a leading provider of business chat solutions in Japan. With over 620,000 companies using the service as of December 2024, Chatwork is designed to streamline internal and external communication, task management, and collaboration for teams of all sizes.

Key Features

• Secure Messaging: Enables encrypted communication within and outside your organization.
• Group Chats: Facilitates unlimited group chats for team collaboration.
• Video & Voice Calls: Supports one-on-one and group video and voice calls.
• Task Management: Allows users to create, assign, and track tasks within chats.
• File Sharing: Provides 10GB of storage per user for file sharing and management.
• Scheduled Messages: Lets users schedule messages to be sent at a specified date and time (available in Business Plan).
• Mentions: Enables users to tag others in messages to draw attention (available in Business Plan).
• Two-Factor Authentication: Enhances account security with two-factor authentication.
• Administrator Controls: Offers user management features, including bulk import and user role assignments.

How to Use Chatwork

Getting started with Chatwork is straightforward:

1. Sign Up: Visit the official website and create a free account.
2. Download the App: Install the Chatwork app on your preferred device (iOS, Android, or Desktop).
3. Create a Group Chat: Click on the “+” icon to start a new group chat and invite team members.
4. Manage Tasks: Assign tasks within chats to keep track of responsibilities.
5. Make Calls: Initiate video or voice calls directly from the chat interface.

Pricing

Chatwork offers flexible pricing plans to suit different organizational needs:

• Free Plan: $0/month for 1 user; includes secure messaging, external organization contacts (up to 20 per user), 1:1 video calls, 10GB storage per organization, and basic task management.
• Business Plan: $7/month per user (annual subscription) or $8.4/month per user (monthly subscription); includes all Free Plan features plus unlimited external organization contacts, group video calls, advanced task management, user management, and dedicated support.

Note: Prices do not include tax. For more details, please refer to the official pricing page.

Frequently Asked Questions (FAQ)

• How can I pay for Chatwork? Payments can be made via PayPal. The maximum single payment limit is 1 million yen.
• Is Chatwork available in other languages? Yes, Chatwork supports multiple languages, including English and Japanese.
• What are the system requirements for using Chatwork? Chatwork is compatible with modern browsers and has dedicated apps for iOS, Android, and Desktop platforms.
• How can I reset my password? Password reset instructions can be found on the Chatwork login page.
• How does Chatwork compare to other chat apps? Chatwork is tailored for business communication, offering features like task management, secure messaging, and integration with external organizations, setting it apart from general-purpose chat apps.