ShipStation

What is ShipStation?

ShipStation is a cloud-based shipping software designed to streamline the order fulfillment process for e-commerce businesses. It integrates with various online sales channels, including e-commerce platforms, marketplaces, and carriers, allowing users to manage orders, print shipping labels, and track shipments from a centralized dashboard. This platform is particularly beneficial for businesses looking to automate their shipping processes and reduce manual tasks, ultimately saving time and enhancing customer satisfaction.

Key Features

• Multi-Carrier Shipping: ShipStation supports over 40 carriers, including USPS, UPS, DHL, and FedEx, enabling businesses to choose the best shipping options for their needs.
• Order Management: The platform consolidates orders from various sales channels into a single interface, simplifying the management and processing of orders.
• Branded Shipping Labels and Packing Slips: Users can customize shipping labels and packing slips with their company logo and branding, providing a professional appearance to customers.
• Automation Rules: ShipStation allows users to create automation rules to streamline workflows, such as automatically assigning shipping methods based on order criteria.
• Inventory Management: The platform offers basic inventory tracking features, helping businesses monitor stock levels and prevent overselling.
• Returns Management: ShipStation simplifies the returns process, making it easier for customers to return products and for businesses to process these returns efficiently.
• Reporting and Analytics: Users can access detailed reports on shipping costs, order volumes, and other key metrics to make informed business decisions.

How to Use ShipStation

1. Sign Up: Visit the ShipStation website and sign up for an account. New users can start with a 30-day free trial without requiring credit card details.
2. Integrate Sales Channels: Connect your e-commerce platforms, marketplaces, and shopping carts to ShipStation to import orders automatically.
3. Set Up Shipping Preferences: Configure your preferred carriers, shipping methods, and automation rules to streamline your shipping process.
4. Import Orders: ShipStation will automatically import orders from your connected sales channels, ready for processing.
5. Print Shipping Labels: Generate and print shipping labels and packing slips in bulk, saving time and reducing errors.
6. Ship Orders: Use the platform to ship orders, and ShipStation will update tracking information and send notifications to customers.
7. Monitor Shipments: Track shipments in real-time and manage returns through the ShipStation dashboard.

Pricing Plans

ShipStation offers a variety of pricing plans to cater to businesses of different sizes and shipping volumes. As of 2025, the pricing plans are as follows:

• Starter Plan: $9.99/month for up to 50 shipments per month. Includes email support and access to discounted shipping rates.
• Growth Plan: $29.99/month for up to 500 shipments per month. Includes live chat and email support, branded tracking and labels, and access to over 300 integrations.
• Scale Plan: $99.99/month for up to 2,000 shipments per month. Includes phone support, product bundling, and customizable packing slips.
• High-Volume Plan: $399.99/month for unlimited shipments. Includes advanced features like automated rate shopping, auto-split, and support for up to 15 users.

Additional fees may apply for connecting your own carrier accounts or using premium integrations. It’s recommended to review the pricing details on the ShipStation website to choose the plan that best fits your business needs.

Frequently Asked Questions

• Does ShipStation offer a free trial? Yes, ShipStation offers a 30-day free trial for new users without requiring credit card details.
• Can I use my own carrier accounts with ShipStation? Yes, ShipStation allows users to connect their own carrier accounts. However, additional fees may apply depending on your plan.
• Is ShipStation suitable for international shipping? Yes, ShipStation supports international shipping with various carriers, allowing businesses to ship globally.
• Can I automate my shipping processes with ShipStation? Yes, ShipStation offers automation rules that enable users to streamline their shipping workflows and reduce manual tasks.
• Does ShipStation provide customer support? Yes, ShipStation offers customer support through email, live chat, and phone, depending on your subscription plan.