ResolveAI

What is ResolveAI?

ResolveAI is an AI-powered chatbot platform designed to help businesses automate customer support, lead generation, and internal workflows. It allows users to create custom AI chatbots that can understand and respond to customer inquiries using company-specific data, all without requiring any coding skills. With a user-friendly interface and seamless integrations, ResolveAI aims to enhance customer engagement and operational efficiency.

Key Features

• Customizable AI Chatbots: Tailor the appearance, tone, and responses of your chatbot to align with your brand identity.
• Easy Training: Upload documents, website pages, or connect live data sources like Google Sheets to train your AI agent.
• Multi-Channel Integration: Deploy your chatbot on platforms such as WhatsApp, Facebook Messenger, Slack, and embed it directly on your website.
• Human Live Chat Takeover: Enable human agents to seamlessly take over conversations when needed, ensuring a smooth customer support experience.
• Analytics Dashboard: Monitor chatbot performance, track interactions, and gain insights to continuously improve customer engagement.
• 24/7 Availability: Provide round-the-clock support to your customers, enhancing satisfaction and reducing response times.

How to Use ResolveAI

1. Sign Up: Create an account on the ResolveAI platform.
2. Set Up Your Chatbot: Use the intuitive dashboard to configure your chatbot’s appearance, persona, and communication style.
3. Train Your AI Agent: Upload relevant documents, website URLs, or connect live data sources to train your chatbot.
4. Integrate Channels: Deploy your chatbot on desired platforms like WhatsApp, Messenger, Slack, or embed it on your website.
5. Monitor and Optimize: Use the analytics dashboard to track performance and make necessary adjustments to improve interactions.

Pricing Plans

ResolveAI offers flexible pricing plans to cater to different business needs:

• Basic Plan: $9/month – Includes 1 chatbot, 20 training data sources, 500K training characters, 2,000 AI messages/month, and integrations with WhatsApp, Messenger, and Slack.
• Enhanced Plan: $29/month – Offers 1 chatbot, unlimited training data sources, 5M training characters, 4,000 AI messages/month, and additional features like booking assistant and custom AI persona.
• Expert Plan: $79/month – Provides 1 chatbot, unlimited training data sources and characters, unlimited AI messages/month (with your own OpenAI API key), and advanced features including API-based tools and remote data lookups.

All plans come with a 10-day free trial, allowing businesses to evaluate the service before committing.

Frequently Asked Questions

• What are AI agents? AI agents are personal assistants powered by conversational AI, performing tasks based on written instructions. They can automate tasks such as customer support, lead generation, and building a searchable knowledge base.
• How are the AI agents trained? Agents are trained through various sources depending on your objectives. Direct training prompts can be used to tell the agent what you want it to do. For example: “You are a customer service agent that will help answer FAQ questions.” Then, you would add the website URL containing the FAQ or a document with the FAQ questions and answers in it.
• What if someone wants to speak to a real human? If your customers want to speak to a real human, they can simply ask, and an alert will be sent to a member of your team. A real human can then jump into the chat and carry on as a live chat. The chat can be handed back and forth between real team members and AI agents for efficient customer support.
• How do I add a chatbot to my website? First, you can sign up and design your own chatbot through our dashboard. Once you are finished, you can copy-paste the code for the widget onto your site. Most popular providers such as WordPress, Shopify, and Webflow have sections to paste the code.
• Is there a discount for annual subscription? Yes, ResolveAI offers a 2-month free discount for customers who choose the annual subscription.
• Can I cancel my subscription? Yes, you can cancel anytime, and your subscription will not be renewed. In case you’ve paid and changed your mind within 7 days of your payment, a full refund will be issued.